(Answer) (Category) Faq-O-Matic Faq-O-Matic :
List Of Faq-O-Matics
We use Faq-O-Matic to maintain the D1(xh) FAQ at http://d1x.develooper.com/.
Thanks for all the work! :-)
Thank you John
Pacific Century CyberWork in Hong Kong, department IPNMDS (Internet Protocol Network Management Development Support) is using FAQ-O-Matic on its intranet to track tips and best practices for Learning Products, Web development, Network Management and other groups.
If you use FAQ-O-Matic, please insert a text part here telling the world about it. Include a URL if it's publicly accessible. Please at least describe it if it's not publicly accessible; it's nice to know what kinds of things FAQ-O-Matic is being used for.
Thanks Jon for this great software. We are using it in conjunction with our servers for web-based and web-assisted courses offered at Texas A&M University - Corpus Christi. It is easy to integrate with the course software "TopClass".
The Peanuts-Archive handles the NEXTSTEP/OpenStep FAQ in a traditional form. It converted it to Faq-O-Matic and added additional support for a public FAQ and information system. The Peanuts-Archive can be found at http://www.peanuts.org/ and is commited to technologies by Apple and NeXT (NEXTSTEP/OpenStep/MacOS-X, WebObjects, EOF, ...) The FAQ tries to fit all categories related to the archive and the Usenet community.
HP in Santa Rosa, CA is using FAQ-O-Matic on its intranet to track tips and best practices for Learning Products, Web development, and other groups. We are also experimenting with having systems administrators keep systems logs on answer pages.
BEA Systems, Inc. is using FAQ-O-Matic to host its internal MIS FAQ's for supporting its internal user base.
We are using Faq-O-Matic to support our Unix System Administration class at Data Wire: http://www.datawire.com/cgi-bin/fom for three basic sections: General tech. resources for SA's, Job Hunting and questions about the class.
Of course, you're looking at the Faq-O-Matic Faq-O-Matic: http://faqomatic.sourceforge.net/.
OpenLDAP (http://www.openldap.org/) is using FAQ-o-Matic for its FAQ (http://www.openldap.org/faq/).
The Faq-O-Matic that started it all is a FAQ about the three PowerPC Linux kernels (MkLinux, linux-pmac, and linux-ppc), at http://lppcfom.sourceforge.net/.
http://www.tdyc.com/cgi-bin/fom TDYC!'s FAQ-O-Matic dealing with all sorts of Technology based information.
The CVS version control system has a FAQ-O-Matic, maintained by Pascal Molli, at http://www.loria.fr/cgi-bin/molli/fom.cgi

The Faq-O-Matic is being used to collect genealogy information related to 
Stearns Co., Minnesota.
At Cornell, the Electical Engineering course EE561, Error Control Coding
is using a Faq-O-Matic as a forum for questions and answers.

You can get it from the course page:
or directly:

        Please send me comments --
Great Product, I really love it.

The FAQ for news:comp.unix.sco.programmer is now available at:
UnixWare 7.1.x/OpenUNIX 8.0.0 FAQ for is available at:

Robert Lipes email address is robertlipeATusaDOTnet

I'm using Faq-O-Matic to provide information to clients about their system setups on various machines. That makes it much easier for them to solve the easy problems on their own, and my backup to take over when I go on vacation. Or so the theory goes....
Unfortunately, that also means the systems are protected, so you don't get to look at it :-(
Avery House is a new residence hall at Caltech, without the strong student government that exists in the undergraduate houses. The autonomous nature of the social structures seems particularly well-matched to the Faq-O-Matic's maintenance model.
In 1998, I graduated from Caltech and moved out of Avery House. I no longer maintain the web page. (RCY, 21 Jan 2001)
The netatalk (kernel-level unix appletalk suite) FAQ is online at:
My hope is that the FAQ-O-Matic will help with the problem of information getting stale due to me being so busy.

Now trying it for the MiniVend FAQ at http://www.minivend.com/cgi-bin/fom -- thanks! Postcard en route.

The Audi Quattro mailing list(The QList) has a Faq-O-Matic known as the "QFOM." Created in hopes of providing a comprehensive listing of information for Audi owners concerning troubleshooting, repair, performance, and general advice; a "knowledge database" more than a FAQ. The secondary hope was to cut down on the Qlist's 100-200 messages/day volume... The QFOM is accessable at: http://quattro.malebolge.com/cgi-bin/fom
I'm proud to present that we plan to use FAQ-O-Matic for... well... I don't know it all yet since it's SOOO useful. But as an internet provider I want to build an 'automatic support page' for our users. The machine is on http://Yikes.tolna.net/cgi-bin/fom but since it's Hungarian (thanks to the great internationalisation possibilities in the engine) most of you won't understand a word. :-) The program is excellent.

Other interesting FAQ-O-Matic is http://mlf.linux.rulez.org/cgi-bin/fom, this is Hungarian as well, and it's the Hungarian Linux Users' FAQ. Growing each day.

Surf South uses it to manage their NetOps info page. It's a swell way to keep the customers up-to-date about network events, eh?
Debian will be using FAQ-O-Matic for its user FAQ. It is currently under construction, but you can take a look at it by going to http://www.debian.org/cgi-bin/fom

Also as a note, Debian also has Faq-O-Matic available as a package in it's development release.
Here at AustinTX.COM ( http://www.austintx.com/ ) we are using FOM for a user support page (which ain't there yet :^) and for network administrivia and documentation (which is coming along nicely).
Great job, Jon!
Much Grass!
The MacPerl Pages (http://www.ptf.com/macperl) have set up the Faq-o-matic to handle MacPerl information at http://ptf.com/macperl/depts/fom.html.
And kudos to Jon for all his work to bring the FOM from an idea created for MkLinux to the really neat tool it is today!
The Business Basic FAQ (http://www.bbpro.org/cgi-bin/fom.cgi) is now being maintained using FAQ-OMatic. Additionally, we're using it to add a (hopefully) fairly complete syntax table comparing all of the various Business Basic flavors.
"Faq-O-Matic du DMI" (http://www.dmi.usherb.ca/cgi-bin/fom) --- This will eventually be our support page for the supported software and other connectivity issues for our students and users. It will be a french langage site.
Dartmouth linux-user's mailing list and FAQ-O-MATIC at http://www.cs.dartmouth.edu/~ney/linux (as of June 1998).
The Gwydion Dylan FAQ-O-Matic is still being filled out, but it contains information about the Dylan programming language and various tools provided by the Gwydion Group at CMU.
Oration - The New Voice in Networks We use it to provide FAQ info to our customers http://www.oration.com/cgi-bin/fom
Doug Green now has a faq-o-matic dealing with gardening tips and techniques at http://www2.simplegiftsfarm.com/fom.cgi
Yay! The UMBC Linux Users Group finally has its own server, and I've been able to set up a FAQ-O-Matic on it to answer all the members' Linux questions. Thanks so much for this wonderful tool, Jon. You can come visit us at:
Bay-ISP, a list for ISPs using Bay Networks (now Nortel) equipment is using it at http://bay-isp.bit.net.au/
GNU Queue, an innovative process load-balancing system for Unix clusters, has a FAQ-O-MATIC at http://bioinfo.mbb.yale.edu/cgi-bin/fom .
I'm using FOM on http://detritus.net, a site about recycled culture. the url is http://detritus.net/cgi-bin/fom
-steev hise
My internal support group is using the Faq-O-Matic to build a set of operations, practices, standards, and policies pages to help us educate our newly hired sys admins. Of course, it also makes a good reference document for the existing sys admins as well.
Depending upon the success of the project, we may use it to build a knowledge base for the clients we support as well.
Camp Rude Bluegrass Community uses Faq-O-Matic as a easy to update living document that provides:
   Festival Information
   Community News
You can see it at http://www.camprude.com/FAQ/cache/1.html PICK OR DIE
Added FOM's for my Legend of the Five Rings roleplaying campaign http://www.frii.com/cgi-bin/cgiwrap/~sparrish/raven
and Another for the Legend of the Five Rings Roleplaying FAQ http://www.frii.com/cgi-bin/cgwrap/~sparrish/fom
MUGU is a graphical multi-player game system written in Java.
We're using the FAQ-O-Matic to provide.. well.. a FAQ :)
MUGU is a very open project, and the FOM allows any of our contributors to easily add an entry. Plus we're fond of GPL software. :)
We are using this excellent stuff at the Remote Sensing Laboratories (University of Zurich) for the handling of imaging spectroscopy and APEX-project related question (http://www.apex-esa.org).
Undernets #eggdrop Web site http://www.eggheads.org uses FAQ-O-Matic at http://www.eggheads.org/faq
We love it :)
Faq-O-Matic will likely be my savior from our old poorly disguised (initially) gopher-based help system. Comparing the old (http://zima.cae.wisc.edu/help/) to the new (http://www.cae.wisc.edu/faq/) makes you realize how badly it was needed.

Gordon Cooper Technology Center -- Just set up a Faq-O-Matic and I am impressed. Thanks to Jon for his personal help getting me over a few humps. It is
http://community.blue-c.de/cgi-bin/fom/ is a FAQ-O-Matic about Online Communities. We use it as an internal repository for our consulting business.
Looking at FAQ-O-Matic to find out if we can use it on our intranet.
The ALDIL, Association Lyonnaise pour le Développement de l'Informatique Libre, use Faq-O-Matic for his main site : http://www.aldil.linux.eu.org/
Blue-c.com uses a Faq-o-Matic to collect wisdom about online communities at http://community.blue-c.de/
Faq-O-Matic is used for an internal information service in a company.
The Lynx text web browser has a FAQ-O-Matic running at http://lynx.isc.org/cgi-bin/fom. We have tweaked the FOM generated HTML to make it more Lynx-friendly and validate correctly. jspathATbcplDOTnet
We're using a FAQ-O-Matic at the Department of Computation, UMIST (Manchester, UK) within the computer support group, providing info to users.
We use FoM for internal support. Its great.. was previously using faq-system but find that FoM is much more powerful and easier to use. Big thumbs up!
Rackspace.com uses the Faq-O-Matic to provide support and tips to new users of our Dedicated Servers - <A href="http://www.rackspace.com/know">http://www.rackspace.com/know</a>
<B>Sympa</B>, support to users is provided by Faq-O-Matic <A HREF="http://listes.cru.fr/sympa">http://listes.cru.fr/sympa</A>.
I've just created a new Faq-O-Matic at http://faqs.mailinglists.org/bsdi.cgi to keep a FAQ for the Berkeley Software Design - Users mailing list.
CH Products has a customer support FAQ available at http://www.chproducts.com/fom/cache/1.html thanks for a great product!
Page at NiAEFEUP... The Informatic Group on Faculty of Engineering at OPorto, Portugal.

The Reality Sculptors FAQ-O-Matic ( http://reality.sculptors.com/cgi-bin/fom ) provides a place to condense knowledge from the various folks involved in the Reality Sculptors Project. Some of our interests are: Housing for the homeless, and victims of disasters; Food and clean water supplies for Third World countries; Autonomous houses which allow you to live off-the-grid, using renewable sources of energy; and advanced-technology projects like fuel-cells, airships, floating cities, and the like.
If this sounds interesting to you, and you'd like to help us change the world, you can find us at http://reality.sculptors.com/

My company Exactis.com uses the faqomatic on our internal intranet. It's a great archiving system and we're hoping people will use it to submit company information rather than using e-mail which people have to store and new employees will never see.
Great product and probably the most useful perl tool I have seen.
Damon Haley
I've just set up and installed a Faq-O-Matic to help me with maintaining the FAQ for the newsgroup k12.ed.math, which I moderate. You can get to the Faq-O-Matic from the newsgroup's homepage, which is at http://www.thinkspot.net/k12math/
We in Texas Instruments' ASIC Applications group are using Faq-O-Matic to
provide a user-contributable FAQ for our TImePilot ASIC design flow.  This
tool is perfectly suited to the task.
We are using the Faq-O-Matic at http://lego.gerf.org/
Additionally, we are using it internally at http://www.turbolinux.com/
Hurrah, for Open Source!
At linux.brasileiro.net we are using Faq-O-Matic to generate a Manual for portuguese-speaking Linux users,
new and experienced (Um Manual para usuarios Linux que falam Portugues, novatos e experientes).

We think it's a great program and thank Jon very much for it and for his help. Free Software RULES !!! http://linux.brasileiro.net/cgi-bin/fom

We are an ISP in San Juan, Puerto Rico and are using Faq-O-Matic for our FAQs (www.prw.net/cgi-bin/fom). Faq-O-Matic is a great product and as good example of what can be done with Perl and CGI.pm. Keep up the good work !!!
We are using FAQ-O-Matic to maintain an FAQ and announcements page (http://www.wtower.com/cgi-bin/cgiwrap/faq/faq.pl) for our IRC network.
We (Silicon & Software Systems) have recently setup a FAQomatic installation to deal with internal questions that arise alot, mostly about system setup and tools but it is open for any categories to be added.
We (Oracle Norway IT-department) have just implemented to deal with all the reoccurring questions from our users.
At the Bristol City Council (U.K.) we are using Faq-O-Matic for our Web development and Systems operations FAQs. It's terrific!
we're using FAQ-O-MATIC here at http://www.webokay.com to host our "Web Success Techniques" database.
I'm using the Faq-O-Matic software to maintain the Home Automation FAQ at
Excellent program!
Thanks Jon, I use FAQ-O-Matic for maintaining our internal FAQ at http://www.electroneconomy.com. It is surely a cool application!!! Great work, Jon.

http://ned.triadpro.com/cgi-bin/fom?file=1 Triad Productions, Inc. is testing the FOMs use as a support forum for our hardware/software customers and our internal staff.
The Australian Ultralight Federation Inc http://www.auf.asn.au have just installed Faq-O-Matic to service their 3,500 pilot members.
When you vist Sydney for the 2000 Olympics be sure to see this beautiful country from an ultralight - the only way to travel.
We use FOM as a FAQ list at http://fuji.k2.net/cgi-bin/lugos for a local Linux user group (http://www.lugos.si) to let new users check on frequently asked questions and to let more experienced users add the topics they think are important.
We use FOM as a FAQ list for a local Linux user group (http://www.lugos.si) to let new users check on frequently asked questions and to let more experienced users add the topics they think are important.
Ive created a FAQ to explain the development environment for a 
cellular call processing development group.  It shows basic procedures,
with help at each step in the form of faqomatic answers, and basic
command tutorials for our in house integration of Clearcase.  I can not 
provide a link as its behind a firewall...

We are using Faq-O-Matic on our intranet at Lingsoft, Inc. Thank you for this excellent program!
We just installed Faq-O-Matic to handle our frequently asked questions for information and web-based assistance on the campus of Baptist Bible College in Springfield, MO. It can be found at http://faq.bbcnet.edu.
Questions & Answers About Dyslexia:

Installed April, 2000 - Already a big hit with our site users.

Working great as a knowledgebase for the IT staff at evite.com!! :-) -J
At the University of Kent at Canterbury (http://www.ukc.ac.uk/), we're using the Faq-o-matic as an FAQ for our internal newsgroup ukc.misc. Since there has never been an offical faq from the university the students created on to avoid all the obvious questions, and this has been a brilliant way to get all the students involved in adding their own contributions. This is especially useful as the misc.cabal are not particularly fond of the work that goes into producing a traditional-style faq.
I, personally, am also thinking of using it for project purposes next year.
A postcard is on the way!
I'm using FAQ-O-Matic in the linux labs at Parkland College.
Eventually the service should be expanded to provide help for
all labs and for students, faculty, and administrators.
It's at http://venus.parkland.cc.il.us/cgi-bin/fom.
I'm hosting Faq-O-Matics for Macintosh MPW development and MacZoop (an application framework for Macintosh).


We run multiple internal Faq-O-Matics at Spatial Focus (http://www.spatialfocus.com/), one as a knowledge base for a long-term project, one to support our various software endeavors, one as a group contact diary, another to keep notes for our meetings. Thanks, Jon.
I installed two versions of FAQ-OMatic to receive applicants' resumes/curricula and opinions/suggestions to improve our work at Umniversidad in Mexico.
Greetings! We'll be using FOM here at Entuity http://www.entuity.com on our internal development web site located in our London office. Best regards.
Just finished the setup of http://www.qeradiant.com/faq We'll use FAQ-O-MATIC as a knowledge base for Quake 3 Engine level editing topics. Setup was easy, it seems simple and powerful to use so far .. I'm happy!
Fom is at http://www.iinet.net.au/~scarffam/serve/cache/1.html for the Gtube Mailing List. A Gtube is a "button" in a person's stomach through which they are fed by liquid formula. The fom will fill the gap between archives, list and home page. Thanks Jon for a great product! Ward Scarff, Perth, Western Australia.
On a roll with FOM. Set up another one at http://www.giss.org/servgiss/cache/1.html so that others can assist with site maintenance for your support group - Ward Scarff, Perth, Western Australia.
just testing - maybe for some software FAQ
We are using the Faqomatic in Colorado for the Green Party. There is lots of information about Ralph Nader, and why this new dynamic politcal party is forming to challenge politics as usual. Come check us out and vote for people's interests not the corporate sponsored duopoly of the Democrats/Republicans.

I set up a home brewing FAQ at http://faq.abe-and-os-breweries.com for anyone interested in brewing their own beer!
Wine (http://www.winehq.com) is using FOM for FAQ and troubleshooting and a debugging guide. Great program !
Research Systems' IDL (Interactive Data Language) FAQ is hosted at http://www.ivsoftware.com/fom/IDL/public/fom-serve/cache/1.html
Jon, Thanks for the great FAQ system. I have installed it on my server and plan to use it for a FAQ about the Chihuahua Dog Breed. While I am still in the implementing stage with the FAQ, it will housed in the near future at: http://www.bigchihuahua.com
Thanks for a great script! postmasterATbigchihuahuaDOTcom
At the Texas State Library and Archives Commission, I'm using FAQ-O-Matic to whip our internal documentation into shape, for use on our Intranet! Thanks for all the help!!! ybeever@tsl.state.tx.us
Our development group wanted some way to collect errata for an upcoming product. I downloaded Faq-O-Matic, looked at its install FAQ, and 15 minutes later had it online on our Engineering server. I showed the errata (in Faq-O-Matic) to the technical support manager so he could properly support the product. He said "Wow! We can use this for our support database!", and proceeded to create additional categories and started populating those categories. Thanks for making a product so useful and easy to install!
MIDRANGE dot COM is pleased to be using FAQ-O-Matic to maintain the AS/400 FAQ. Visit it at http://faq.midrange.com!
We've got a site dedicated to backup and recovery (http://www.backupcentral.com), and have dedicated a FAQ-O-Matic to each of the major backup products. The wonderful thing that is if someone wants a FAQ about XYZ, I can set it up, make them the administrator, and tell them to let me know when it's ready for prime time. Once it's ready, I put a link to it on the site. I used to maintain two FAQs manually. Both and I the users of the FAQ LOVE this much better.
I was asked to take over the Autoharp FAQ. Rather than adopting all the old HTML, I installed a copy of Faq-O-Matic. I registered 'faqcentral.net' and created the faq-o-matic on http://autoharp.faqcentral.net.

Thanks for such a useful product, Jon. I use the FAQ-O-Matic to maintain a document library at my place of business that contains not only answers to Frequently (and Infrequently) asked questions, but also the documentation for our OSHA-required Safety Lockout and Tagout procedures. Along with instruction documents for Safe Job Procedures, this library is available anywhere in the plant where a web browser can be found.
Thanks again!
FAQ-O-Matic is being used at the Silicon Cocoon to support developmental activities and as part of its Web solution package.
FAQ-O-Matic is being used at the Silicon Cocoon to support developmental activities and as part of its Web solution package.
IXOS SOftware s.r.o., Prague just installed FAQ-O-Matic to have a archive of good ideas for developers, testers, etc. Thanks for a good work, the installation was really paintless!
We're using a FOM at digitalpulp to document a new project!
We at Pharmadata are using Faq-O-Matic for storing frequently asked questions about the software we develop and for our own internal use (software and hardware installation instructions etc).

The address to our FOM is http://www.pharmadata.fi/ukk/ and it has a nice partial Finnish translation of some of the most used FOM texts. I guess I'll have to finish that translation some day when I have time..

We use the FAQ-O-Matic for an internal knowledge base. Seismic MicroTechnology Inc. (the KINGDOM company).
Faq-O-Matic for news:de.comm.infosystems.www.authoring.misc:


Alan J. Flavell:

Huschiar Madjidi:

The alt.os.linux.slackware FAQ is available at


An internal faq for our company for networking and other common issues
Were now using Faq-O-Matic in UBS Sydney - Fixed Income IT. Were using it to track support issues and resolutions and development and release reprocedures.
Great system, thanks for your good work
Gary Frost
The ReplayTV 4000 FAQ
I run a Faq-O-Matic at http://www.htlwrn.ac.at/hp/faq/cache/1.html
I teach programming at a technical school and it's in german.
It's a great tool!

Harald Haberstroh (http://www.htlwrn.ac.at/hp and http://www.htlwrn.ac.at/programmieren)

I am looking into FAQ-o-Matic to create and maintain (with community help) a badly-needed FAQ for the mailing list ctngreg. ctngreg is a members-only list on Yahoo! with 'news and commentary on matters pertaining to the authorized celebration of the Tridentine Latin Mass and traditional Catholicism.' The FAQ will (at least at first) be on my Linux box on a dsl connection.

Mike Fieschko mike.fieschko@verizon.net

I Travel, You Travel (ITYT) uses FAQ-O-Matic as a Travel Library: http://www.ityt.com/library/
We are running FAQ-O-Matic on our Intranet-Server for tracking customer issues and for documentation purposes. So we're using it for some kind of structured information storing.

Christian Rost [cr@rocon.de], http://www.rocon.de

Dyna-Q has just started using the Faq-O-Matic to handle the simple support issues online: http://www.dyna-q.com/faq/. More complex issues will of course be solved with Dyna-Q's own wizard software.
I recently moved the http://badmovers.org site to the Faq-O-Matic. It has made collecting and re-organizing material about moving companies so much easier than doing it the old fashioned way with /bin/vi, and now I can have other people help me with the site. My only beef: It's UGLY. But that can be remedied.
I am trialing faq-o-matic for use a knowledge base and documentation repository for three projects here at my place of work.
I am currently looking at replacing the file system based architecture with a MySQL backend, but am not sure of the work required.
Thanks for a nice system


The elastiC language web site at http://www.elasticworld.org is using Faq-O-Matic for its FAQ: http://www.elasticworld.org/cgi-lib/fom.pl.cgi?file=1
I just created a FOM covering the new Suzuki DL1000 aka V-Strom motorcycle. You can find it at: http://vstrom.info/cgi-bin/fom.cgi
I am experimenting with using FAQ-O-Matic to write a collaborative history of an old British Radio station - South East Sound. The main site can be found at http://www.southeastsound.com.
SSFNet FAQ-O-Matic
We are using FAQ-O-Matic for our FAQ at: http://faq.adsl4linux.de

Thanks for the great work!

At Infraserv Gendorf, Burgkirchen, Germany, we are using Faq-O-Matic for our
 internal documentation and "Knowledgebase".
In the moment we have two different, active Faq-O-Matics at our site and today I'm on the way setting up the third.
Thanks for your great work!!!

OA5.com are using this superbe software to keep track of answers to user questions, and to let experienced customers help others.


Thank you

A coworker and I have setup a FOM for the engineering group at the Shrewsbury, MA division of Maxtor.
ExtremeServ Linux uses FAQ-O-Matic at http://www.extremeserv-linux.com/cgi-bin/fom
The dutch housesquatters mailinglist moved the faq to a faq-o-matic on http://krakenpost.nl/faq
Faqs and Discussion Forums on html, perl, javascript, css, ssi, and databases. Check out http://www.cgioutlet.com
We use FAQ-O-Matic in our lab as a "white board". Thanks for this tool.
I've seen Faq-O-Matic on other sites around the internet and have found it to be a very useful tool. Now I'm using the Faq-O-Matic at http://www.invaliddomain.com/ as the FAQ for the linux shells that I provide.
Faq-O-Matic is a brilliant web application, keep up the good work! :o)
Pure Energy Systems is using the Faq-O-Matic to maintain a list of FAQs regarding their linux hosting services over at http://faqs.purenrg.com
We're going to be using FOM for various tidbits of user help and developer help for our software product.
I've replaced a Wiki with the Faq-O-Matic for a user-supported site for the users of a model railroad program called 3rdPlanIt. You can reach the site at http://3pi.info/cgi-bin/fom
We are a website hosting/design company and we deploy Faq-O-Matic for our clients to use in their own websites. -- Apex Internet Solutions -- http://www.apex-internet.com
ASSP, the Anti-Spam SMTP Proxy project uses Faq-O-Matic on Sourceforge. Go to http://assp.sourceforge.net and click on Documentation.
We use the Faq-O-Matic for internal develoment documentation at our company. It's very useful when dealing with the emergency support calls at 4am!
The Open Watcom Project is using Faq-O-Matic. http://www.openwatcom.org/cgi-bin/fom.cgi?file=1
I'm currently running Faq-O-Matic on a Linux box on my home network so that every time the family computer doesn't do exactly what my parents are used to it doing or something breaks, they'll have something to look at before shouting for me (instead of just shouting for me).
Thank you for a very nice and flexible solution. I use it as a support mechanism for my free software at http://itefix.no/itefix-en.
We are using Faq-o-matic internally at http://www.avaya.com to document maintenance and installation procedures with our new Linux based PBX systems.
We are using the german version of "FAQ-O-Matic" for our Vamsys-Serversoftware customers. We filled it up with lots of linux-support information. I also like it because its written in my favourite programming-language perl :-) Take a look at: http://support.vamsys.de/faq Kai
We are Web Developers and we recommend and have setup Faq-O-Matic for some of our clients. View our site at http://www.4dwebdesigns.co.uk
Thank you so much for developing this system. We use this in our QA organization at Marketron to organize our information, and we have created an extensive knowledge base of what works for us. Development also uses this system. Thanks again!
Villanova University IT Department is currently using Faq-O-Matic. Thanks for the great tool and keep up the good work!
Vision Payments
Testing out the FAQ-O-Matic for a potential knowledge base for our helpdesk.
Hi tanks for a great job we are going to try faq-o-Matics in our site http://www.to-do-mba.com
Have used this with great success for the help system on Register4Less.com. Makes it easy for customers to find answers to most things they need so the techs generally only have to deal with more involved questions.
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